Refunds & cancellations, made clear.

No. The Military Wallet does not offer a separate 30-day money-back guarantee. Purchases made through the Apple App Store or Google Play are subject to the refund policies of the store where you made your purchase. Refund eligibility is not guaranteed.

Apple manages refunds for purchases made through the App Store.

1. Visit reportaproblem.apple.com.
2. Sign in with the Apple Account used for the purchase.
3. Select “Request a refund.”
4. Choose The Military Wallet subscription and submit your request.

Apple will review the request and determine whether it is eligible under its refund policies. You can also view Apple’s refund instructions.

If the purchase was made within the last 48 hours, submit your request directly through Google Play’s refund process.

If more than 48 hours have passed, email us at support@themilitarywallet.com. Please include:

• The email address associated with your Military Wallet account
• Your Google Play order number, which usually begins with “GPA”
• The date of the purchase
• A brief explanation of the issue

Requests are reviewed according to Google Play’s refund policies and applicable law. A refund is not guaranteed.

Uninstalling the app does not cancel your subscription.

See the official cancellation instructions from Apple or Google Play.

No. Canceling prevents future renewals but does not automatically refund a previous charge. Refunds must be requested separately through Apple or Google Play.

Processing times depend on the store and your payment method. Apple or Google Play will provide updates about the status of your request. If approved, additional time may be needed for the refund to appear on your account.

Email support@themilitarywallet.com before requesting a refund. Include your account email, purchase date, device type, and App Store or Google Play order number.

Do not send your password or full payment-card information.